NEW

Product Launch 2025

Uncomplicate your IT and customer service

Freshworks provides enterprise-grade, AI-assisted service software to deliver exceptional customer and employee experiences.

Trusted by 74,000+ businesses worldwide

Powerful solutions to unlock loyalty, efficiency, and growth

IT Service Management

Freshservice

Uncomplicated, Ai-assisted ITSM

customer service

Freshdesk

Modern, AI-assisted customer service.

Freddy: Agentic AI
that reasons, acts, and resolves

Designed for
ease, built for
value

Faster implementation. Better ROI. Totally transparent costs. Freshworks
delivers enterprise-grade performance without the enterprise-level complexity.

Get the insights you need

Employee Experience

Why every organization needs a 'Simplifier in Chief'

Unmanaged complexity is dragging down your business. Reducing friction can help you stay ahead of the pack.

Employee Experience

The cost of complexity on business

A new report from Freshworks shows how complicated tech stacks and processes are impeding growth, draining revenue, and making employees miserable.

Other Resources

Guides, stories, and playbooks to support every step of your journey

Customer Service, rewired

See how Ai solves key CS
challenges

Customer Service, rewired

See how Ai solves key CS
challenges

Customer Service, rewired

See how Ai solves key CS
challenges

Get started with Freshworks

Trial

Free to try. Fast to scale.

Take better customer and employee experience for a spin with a free trial of Freshdesk or Freshservice. No credit card required.

Contact Sales

See rapid impact in action

Let our product experts show you how Freshworks can solve your specific challenges. Get a personalized walkthrough tailored to your needs.

Resources

Learn, explore, get inspired

Explore our library of case studies, product tours, webinars and insights.

Contact Freshworks

Contact Us or sales@freshworks.com